I'm Jonalyn

Data Entry . Customer Service . Virtual Assistant . SMM

About Me

Hello

I'm Jonalyn Rosales

Professional Virtual Assistant

An independent and self-motivated graduate with proven and tested experience of experience crushing quotas, and building trusted, loyal relationships with high-profile clients. More than 3 years of experience in the medical industry. Accompanied by a proven track record of professionalism and maintaining a welcoming environment. Highly organized, adept and proficient with computers.

Education: Bachelor of Science in Early Childhood Education

Training Attended

General Virtual Assistant Training - ProVAPH by Coach Dham

My Skills

Graphic Design

Social Media Manager

Facebook Ads Manager

Data Entry

What I do?

Graphic Designer

A visual communicator, often employed or contracted by in-house teams or design agencies to give a visual identity to a company’s message.

Data Entry Keyers

Data entry Keyers are responsible for inputting a high volume of data from multiple sources into a database, ensuring that all.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Social Media Management

Work to promote and strengthen an organisation's brand(s) using social media platforms.

My Experience

Access Healthcare

2020 - 2021

Senior Client Intake Specialist

Processed orders and assisted different types of DME companies. Specialized in providing service to Clients, Patients and Doctors. Flexible in learning and processing different types of equipment. Handling verification of different types of documents for various equipment.

Optum Global Solutions

2019 - 2020

Customer Service Specialist

Processed operational prior authorizations and assisted in claim processing. Consistently exceeded performance standards for position. Specialized in providing service to Clients, Patients and Doctors.

Telus International

2018 - 2019

Customer Service Representative

Received callers providing exceptional listening skills to determine the nature of their call in order to clearly and precisely address their inquiries in a professional manner. Received numerous customer service awards for critical to quality accuracy, high turnovers, and increased customer renewals Typed correspondence, reports and other documentation including follow-up letters to customers to ensure their questions were addressed and to assure them of support throughout the life of their membership

My Latest Projects

General Virtual Assistant Training - ProVAPH by Coach Dham

Start Work With Me

Contact Us

Jonalyn
+639182735158
Makati City, Philippines